Return Policy
At ClickNBuys, we strive to ensure our customers are happy with their purchases. If you are not completely satisfied with your order, we are here to help.
1. Return & Exchange Window You can request a return or exchange within 7 days of receiving your order.
2. Eligibility for Returns To be eligible for a return or exchange, the item must be:
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Unused and in the same condition that you received it.
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In the original packaging with all tags intact.
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Accompanied by the order number or receipt.
3. Damaged or Incorrect Items If you received a damaged, defective, or incorrect product, please contact us immediately (within 24-48 hours of delivery) with photos of the item. We will arrange for a replacement or a return at no additional cost to you.
4. How to Initiate a Return To start a return or exchange, please contact our support team at [Insert your email address] or message us on WhatsApp with your Order ID. Our team will guide you through the process.
5. Processing Time Once we receive your returned item, our team will inspect it and notify you of the status. If approved, we will process your replacement or refund within 5-7 business days.